The Ohio EPA has revised the Lead and Copper Rule for public water utilities. With the new regulations, water systems were required to create an inventory of existing service line material both on the utility side of the water meter pit and the customer side, from the meter pit into the house. Plumbing material inside […]
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Boil Advisory 11/05/20
Please be advised the following areas are under a precautionary boil advisory. Refer to the FAQ page for directions on boiling procedures: 16th Road Thomas Hill Road Parkview Drive We will notify customers once the boil advisory has been lifted. Text Alerts! To begin receiving text message notifications for an outage in your service area, […]
Continue readingEmergency Outage 8/17/2020
Customers near Winchester Southern and Wampler Road are currently experiencing a water outage. Our team is working diligently to rectify the problem and will stay on site until service is restored. Telephone calls have been sent to those impacted by this incident. Text Alerts! To begin receiving text message notifications for an outage in your […]
Continue readingEmergency Outage
Customer living at 8462 – 8985 Perrill Road are currently experiencing little to no water pressuring due to emergency maintenance. Our team is working diligently to rectify the outage and will stay on-site once water is fully restored. Text Alerts! To begin receiving text message notifications for an outage in your service area, please click […]
Continue readingEmergency Outage – 05/19/2020
Customers in Stoutsville are currently experiencing a water outage. Our team is working diligently to rectify the situation. Once we have defined addresses, those customers will receive a phone call or text notifying them. Text Alerts! To begin receiving text message notifications for an outage in your service area, please click here for details.
Continue readingPressure issues Ludwig Dresback 04/10/2020
Customers near Ludwig Dresback Road area are currently experiencing low pressure. Our team is working diligently to rectify this. Please be patient as we work to restore pressure to its normal level. Text Alerts! To begin receiving text message notifications for an outage in your service area, please click here for details.
Continue readingEmergency Outage – Monticello Road 03/05/2020
Customers between 271 and 389 Monticello Road may experience little to no water pressure while our crew a leak. Our team is working diligently to rectify the situation. Text Alerts! To begin receiving text message notifications for an outage in your service area, please click here for details.
Continue readingEmergency Outage 12/26/19
Customers near Tarlton Road, Kingston Pike, Gay-Dreisbach, Ludwig Dresback, Morris Salem Road, Zane Trail Road, and Caldwell Road are currently experiencing little to no pressure due to water main repairs. Our team is working diligently to rectify the problem. Once we have defined addresses, those customers will receive a phone call or text notifying them. […]
Continue readingLow Pressure 10/16/2019
Please be advised there has been a water main break that has impacted the following addresses: 1800 Northridge Road 19815 – 18999 Winchester Road You may experience little to no pressure during this time. Our crew will remain on-site until water is fully restored. Text Alerts! To begin receiving text message notifications for an outage […]
Continue readingCloudy Water 09/26/2019
If you are experiencing cloudy water or air in your lines, please be advised that this is a result of maintenance that was completed during the early afternoon on Thursday, September 26th. You will be able to correct these issues by running your water for a few moments until the air has flushed out of […]
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